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Privacy policy

How do we treat your personal data

Version 3.0, 28.09.2021


ConnectID is a solution that offers login and payment for various companies (hereinafter referred to as ConnectID-related services). ConnectID is provided by Mediaconnect AS. A typical ConnectID-related service is digital access to a newspaper or magazine.

Below we describe how we collect, use and protect personal information and other information in connection with your use of our services and how you can contact us about our processing of your personal information.

All processing of personal data takes place in accordance with Norwegian privacy legislation. We recommend that you familiarize yourself with this privacy statement in its entirety so that you understand how we collect and use personal information.

It is voluntary to enter into an agreement with us to purchase services, use services and subscribe to newsletters etc. The processing basis for the Supplier’s processing of your personal data is thus your consent.

Personal information basics

Personal information is information and assessments that can be linked to an identifiable individual. Processing of personal data is any use of personal data, such as collection, registration, compilation, storage and disclosure or a combination of such uses. All processing of personal data is subject to the Personal Data Act, and the Data Inspectorate supervises the law and helps to ensure that the privacy of each individual is not violated through the use of personal data.

The person responsible for processing is the term for the person who is primarily responsible and obliged under the Personal Data Act. Mediaconnect AS is responsible for the processing of personal data that is processed in connection with the use of ConnectID, including registration of a user account. The associated ConnectID service is responsible for the processing of personal data that is processed in connection with the use of the relevant service.

Purpose of treatment

Personal information is used by the Contractor to manage your customer relationship, for order handling, execution of payment, to provide you with the services, respond to inquiries from you, make you aware of changes, and in other contexts where the Supplier must know who we have contact with.

We also use personal information to market, adapt, improve and further develop our services, including providing you with relevant information so that you can choose the services that suit you best, give you offers, recommendations and send you newsletters, as well as ensure that you get relevant content and custom marketing.

Information we collect

We register personal information about you both when creating a ConnectID account and when subsequently using the user account. The information is collected in the following ways:

Information you provide to us

When you create a ConnectID account and perform activities such as paying for a service, you will provide data stored by us. This information is stored by us in order to recognize you as a user so that we can provide or ensure delivery of the service you have ordered.

Information collected through the use of the services

When you use our services, we store information about your activity, including which services you visit and how you use them. The information can be divided into the following types:

  • Technical information about your device and internet connection
  • Information about the use of the services
  • Logging in and out of your user account
  • Purchase of products or services via ConnectID
  • Cookies and other content stored locally

Information from other sources

We may from time to time receive information from other sources such as ad networks, customers, measurement tools or other third parties that help us or them understand user activity, your preferences or generally improve the services we offer. Information from these sources may also include data that was recorded by them before you entered into a user agreement with us.

Information sharing

We share your information with those of our partners who participate in the delivery of ConnectID-related services to you. The information is only shared to the extent necessary to provide the services to you. These are required to process your personal data in accordance with current regulations and this privacy statement.

You agree that Mediaconnect and other companies that provide ConnectID-related services may provide you with information about goods and services that may be of interest to you. We will be able to contact you by e-mail, post or telephone. You can contact us at any time if you no longer wish to receive offers, news or information from us. This consent only applies to services where you are an active subscriber.

We will not share, sell, disseminate or otherwise disclose personal information about you in any way other than as set out in this privacy statement unless we are required to do so as a result of a binding court decision or we have obtained your consent. However, this does not prevent us from using a data processor that processes the personal data on our behalf in accordance with the agreement as described in the Norwegian Personal Data Act § 15.

Data processors who access your personal information in connection with the provision of services to us (for example when we use a third party to carry out payment transactions or store information on a web server), are subject to a duty of confidentiality, and they are not allowed to use this information on anyone else way than in the performance of services for us.

Storage and security

We have established routines and measures at various levels to ensure that unauthorized persons do not gain access to your personal information and that all processing of the information in general takes place in accordance with applicable law.

All information about you will be stored on secured storage devices, and we do our utmost to secure all information from you in the best possible way. It is nevertheless the case that information transmitted over the internet is not completely secured, and we can therefore not guarantee against unauthorized access. Transmission of your information to us via ConnectID-associated services therefore takes place at your own risk. All payment transactions are encrypted with technology that maintains industry standards. It is important that you keep the password that gives access to your account with us secret and this is your responsibility.

To protect yourself against unauthorized access to your ConnectID account, we may use remote service to identify which device you are using when logging in.


We will be able to periodically update the ConnectID privacy statement to reflect any changes to the site or our site policies. In the event of significant changes to this privacy statement, we will inform you of this, as well as inform you who are a user of ConnectID in accordance with provisions on changes to the Terms of Use.