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User terms

Terms of use of ConnectID and associated services

Version 3.0, 28.09.2021


These terms apply to the registration and use of Mediaconnect’s login and payment solution (“ConnectID”) and the service(s) you use (the “Service”).

Use of the Service requires you to be logged in. ConnectID provides easy and secure login and the option of payment across various online services. After creating a ConnectID user account, you can easily log in with the same username and password on a number of online services. ConnectID is provided by Mediaconnect AS.

For the use of the individual Services, the terms of the agreement between you and the provider of the Service (the “Provider”) apply, and you are yourself responsible for familiarizing yourself with the terms. For more information about the terms, see the website of the Service.


When registering in ConnectID, you create a personal account. All information you provide in connection with the registration must be correct and you are responsible for keeping your personal information up to date at all times. The account is for your personal and private use and it is not allowed to transfer the account to others, or let others share or use your account.

You can also register and log in to a service via Facebook or Google. If you register using such social services, a ConnectID account will be created for you with the e-mail you are registered with on these services. Other available information will also be retrieved and linked to your ConnectID account. Personal information in your user profile will later be automatically updated with information that you register using a service associated with ConnectID (address changes, etc.). When you log in to a service with your ConnectID account, this service will have access to the information registered in ConnectID.

You must choose your own password and this must be unique and distinctive. You are responsible for ensuring that your username and password are stored securely and that the information is not made known to unauthorized persons. You are also responsible for all purchases and transactions made through your user account. In case of suspicion of misuse of the account, you may be asked to change your password. Mediaconnect and providers of affiliated Services may also, in the event of suspicion of using the Service, breach of this Agreement, block access to ConnectID and the Service, or take other measures to prevent misuse. In such cases, Mediaconnect will seek to notify you without undue delay.


Your ConnectID account can be used to pay for access to Services and goods that require payment. Mediaconnect uses third-party provider(s) to carry out payment transactions.

When you make a purchase with ConnectID, your card information will be stored securely and encrypted with one of our payment service provider(s). ConnectID will only store anonymous information about the payment information. Payment information will only be shared with third parties, including the payment provider, where necessary to carry out payment transactions.

Responsibilities of the Supplier

ConnectID is offered as it is (“as is”) and without any guarantee of availability or quality. The service is available around the clock, but delays or interruptions may occur as a result of the need for maintenance and updates, or conditions beyond the Supplier’s control. Indirect losses, including losses due to operational interruptions and loss of data, cannot be claimed.

Duration and termination

This agreement runs until terminated by one of the parties.

Termination of ConnectID can take place at the earliest from the time all Services are terminated. Prepaid amounts will not be refunded in such a case. If any of the Services has a fixed agreement period, the Supplier may demand payment for the remaining part of the agreement period.

Upon termination, Mediaconnect will be able to deactivate the account for a period before it is finally deleted, so that the information can be restored if the termination has occurred by mistake or you regret it. However, no guarantee is given that such recovery can take place.

If you want to end the use of ConnectID, and delete your ConnectID account, you can send an email to Please note that you will no longer be able to log in to access your digital content.


Mediaconnect may without notice and with immediate effect close or suspend your access to ConnectID if it is discovered or suspected that ConnectID is being used in violation of this agreement, including the intended use, any special terms for individual services, laws, regulations, and generally accepted standards for use.

If you violate the terms of these Terms of Use, you may be liable for any losses and costs incurred by Mediaconnect. The supplier may terminate the agreement if you materially breach the terms. Unauthorized use of ConnectID is considered a material breach. Upon termination, Mediaconnect may close your access to ConnectID immediately and without notice and without obligation to refund any advance payment for the individual Services.

Intellectual property rights

All material relating to ConnectID, including trademarks, program codes, text, images and more, belongs to Mediaconnect or its licensors. You do not have the right to use such material in any way other than as agreed with Mediaconnect through this agreement.


Mediaconnect has the right to make changes to the terms of ConnectID, as well as changes to the Service’s content and functionality. In the event of significant changes to your detriment, you will be given reasonable notice of this, unless the change must be implemented in order to fulfill a statutory order or obligations to third parties.

In the event of such changes, you can terminate the agreement with effect from the day the change takes effect. If you continue to use ConnectID after the change has taken effect, you are deemed to have accepted the change.

These terms will be updated from time to time, and we will notify you if the changes require a new consent from you.


Mediaconnect has the right to transfer this agreement in whole or in part, including its customer relationship with you, to third parties as part of the transfer of ConnectID and associated business. Any transfer under this clause does not imply any transfer of your customer relationship using ConnectID-affiliated services.

Choice of law and dispute resolution

This agreement is governed by Norwegian law. Any disputes that the parties do not resolve amicably shall be submitted to the Oslo District Court for a decision unless otherwise provided by mandatory law.